On the dot Blog

How to save the day with our same day delivery service (step-by-step)

Think of same day delivery as your superpower. Those flowers you arrange today will be a birthday surprise this afternoon; the earrings you got back in stock will be worn tonight;...

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From drones to robot droids

The team and I were at Tech Retail Week UK few months back and we found ourselves wondering – what’s next in delivery? We often hear disagreeing narratives about the future of...

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How to dominate delivery

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All they want for Christmas is no-nonsense delivery

As Oxford St lights up and the dulcet tones of Mariah Carey ring through the air, it’s clear that the Christmas season has well and truly arrived. At the top of the consumer...

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The digitisation of health and care ecosystem in the UK

The UK continues to lead the way in delivery innovation for food and retail through digitisation. Examples of this innovation include deliveries booked via a digital platform from...

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How the on demand economy is transforming customer experience

In the immortal words of Willy Wonka’s Veruca Salt, “I want it, and I want it now”.

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3 customer needs your business NEED to own

The retail world is evolving at a rapid pace. 

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Is falling footfall a sign for an end to come?

Pressure continues to grow for today’s retailers, as footfall to bricks-and-mortar stores drops and digital-savvy shoppers browse and shop from both home and work.For smaller...

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Waitrose & Partners launches two-hour delivery trial

Supermarket partners with On the dot to offer customers two-hour and same-day deliveries

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