On the dot Blog

Ben Nowlan

Ben Nowlan
Ben is the current CRO for On the dot. Ben has pent the last 6 years in retail and most recently as CEO & Co-founder of Sherpa. Ben is passionate about retail, especially helping retailers innovate to win in this current competitive environment. Ben has a poodle called Dusty.
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Recent Posts

2019 Retail Predictions

Being such a packed subject we are going to spread this out over the next few weeks. Ben Nowlan gives his 2019 retail predictions, some of them on Debenhams and Marks & Spencer...

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3 actions to take now to make 2019 the best yet

Now that we’re well and truly into 2019 we’ve got a quick video (and transcript if you prefer to read), complete with 'homework' for you to identify gaps in your business and how...

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Be your own customer

Our last Whiteboard Wednesday for the year. Today Ben reminds us on the importance of being our own customer.

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What's driving the future of delivery? Consumer demands or urban planning?

Today on Whiteboard Wednesday Ben will be answering a couple of killer questions that were left unanswered from a logistics panel a little while back. 

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Free delivery for customers? Is it sustainable?

Top of everyone's mind, how can retailers use free delivery to attract new customers while keeping a healthy bottom line?

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How to dominate delivery

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Ben's 3 tips to tackle Christmas

After Finlay's awesome video on the importance of using the 'Teach, Tailor & Take Control' method in sales. 

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Finlay's Sales Method

This week we have a special guest for Whiteboard Wednesday, Finlay Mure our Delivery Solutions Manager who will be sharing his secret sales tactic!

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Top 5 TERRIFYING stats for retailers

Watch or read the transcript below to find the TOP FIVE terrifying stats retailers need to know this Halloween.

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